Terms and Policies
SHIPPING AND RETURN POLICY
Grayse LLC offers free shipping within the US. Items are usually shipped next business day and have a transit time of approximately 2 to 5 days to major metropolitan areas. We do not process orders on the weekend or holidays (unless noted for special sales), so orders placed on Friday usually ship out on Monday or Tuesday.
Grayse LLC only ships within the United States.
All items purchased from Grayse LLC are returnable for a refund, less shipping charges, if received by Grayse LLC within 7 (seven) days from customers receipt of goods. Items must be unworn, unwashed, undamaged, unused, and with all original tags attached. Any Sale items can be returned within 5 (five) days from customers receipt of goods. Items must be unworn, unwashed, undamaged, unused, and with all original tags attached.
Keeping Your Items in Returnable Condition
Please try your best to maintain items in pristine condition so that we may accept your return and it may be resold to other customers. All items returned must be unworn, unwashed, undamaged, unused, and with all original tags attached. Here are some additional tips:
Damaged Items: If you receive an item that is damaged, please contact our customer service immediately. 949.759.9800
US RETURN INSTRUCTIONS:
To ship an item back to Grayse LLC, simply pack your item and invoice into box and ship your package to:
Grayse Fashion Island
825 Newport Center Dr,
Newport Beach, CA 92660
All content included in this website is the property of Grayse LLC or its content suppliers and protected by U.S. and international intellectual property laws. Reproduction, modification, distribution, transmission, republication, display or performance of the content is strictly prohibited.
All trademarks, logos, service marks and trade names are proprietary to Grayse LLC. or other respective owners that have granted Grayse LLC. the right and license to use such intellectual property.
The information, services, products offered for sale and materials contained in and/or advertised on this website, including text, graphics and links, are provided on an "as is" basis with no warranty. In addition, Grayse LLC. does not represent or warrant that the information accessible via this website is accurate, complete or current. Prices and availability information are subject to change without notice. Prices are quoted in US Dollars and are valid and effective only in the United States.
In no event shall Grayse LLC or any of its affiliated entities or suppliers be liable for any indirect, special, punitive, incidental, exemplary or consequential damages, even if Grayse LLC has been previously advised of the possibility of such damages, whether in an action, under contract, negligence or any other theory, arising out of or in connection with the use, inability to use or performance of the information, services, products and materials available from this website. These limitations shall apply notwithstanding any failure of essential purpose or the existence of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential damages, the above limitations may not apply to you.
Collection of Personal Information
Grayse LLC policy is to respect the privacy of visitors to mkgrayse.com. Although we may track the total number of visitors to the website, personally identifiable information is not involuntarily extracted in this process. We may use your information on an aggregated basis to do such things as operate the website and enhance and improve our services. We may also use this data to enhance your onsite experience by displaying promotions, advertisements and content that we believe will be of interest to you. Grayse LLC only collects personally identifiable information on the website, such as names, addresses, e-mail addresses and the like, when voluntarily submitted by a visitor. By voluntarily submitting personally identifiable information to Grayse LLC or mkgrayse.com, we may use such information to fulfill your order or product inquiry and potentially to contact you with information about programs, products or promotions. You will have the ability to opt-out of receiving future communications from Grayse LLC by following the directions given to you in Grayse LLC emails or, in the case of other correspondence, by contacting Grayse LLC directly.
Use of Personal Information
Links to Third Party Websites
This website may contain links and references to other websites and organizations. Note that different policies may apply to the collection and use of your information by these websites and organizations.
We have appropriate physical, electronic and procedural security safeguards to protect and secure the information we collect. Our website uses Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Because we use SSL, placing an order online at our website is just as safe as giving your credit card number over the phone.
We do not knowingly collect personally identifiable information from children under the age of 18. If you are under the age of 18 you must have the consent and involvement of a parent or guardian to use this website.